Privacy Policy

1. Introduction

Welcome to the Digital Dreams website (digitaldreams.co.nz) (the "Website"), owned and operated by Digital Dreams ("we", "us", or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of individuals ("you" or "your") who visit our Website.

Digital Dreams is a software and AI consulting company based in Auckland, New Zealand. This Privacy Policy applies specifically to information collected through this Website.

We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs).

2. Information We Collect

Information You Provide Voluntarily

• Contact Information: If you contact us through a form on our Website, send us an email, or enquire about our services, we may collect your name, email address, phone number, company name, and the content of your message.
• Other Information: Any other information you choose to provide to us.

Information Collected Automatically

• Log Data: When you access our Website, our servers may automatically record information such as your IP address, browser type and version, operating system, referring URLs, pages visited, and dates and times of your visit.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities. Please refer to our Cookie Policy for more details.

3. How We Use Your Information

• To Operate and Maintain Our Website
• To Respond to Your Enquiries: If you contact us, we will use your information to respond to your questions or requests about Digital Dreams and our services.
• To Send Communications: If you opt-in to receive communications from us, we may use your contact information to send updates. You can opt-out at any time.
• To Improve Our Website and Services: We analyse usage data to understand how our Website is used and identify areas for improvement.
• For Security and Compliance: To maintain security, prevent fraud, and comply with legal obligations under the New Zealand Privacy Act 2020.
• For Analytics: To gather statistical information about Website traffic and usage patterns.

4. Sharing and Disclosure of Your Information

We do not sell or rent your personal information to third parties. We will only disclose your personal information in the following circumstances:

• To Third-Party Service Providers: We may engage trusted third-party service providers (such as website hosting, analytics, and form submission services) who are contractually obligated to protect your information.
• For Legal Reasons: Where required by law or to protect our rights, property, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
• With Your Consent: For any other purpose with your explicit consent.

5. Data Storage, Security, and International Transfers

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, loss, or destruction. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Personal information may be stored and processed in New Zealand or in other countries where our third-party service providers maintain facilities. Where we transfer personal information outside New Zealand, we comply with Information Privacy Principle 12 of the Act.

6. Data Retention

We will retain your personal information only for as long as necessary for the purposes for which it was collected, or as required by law. When no longer required, we will securely destroy or de-identify it.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access (IPP 6): Request access to the personal information we hold about you.
• Correction (IPP 7): Request correction of any personal information that is inaccurate, incomplete, or out of date.

To exercise these rights, please contact us using the details below. We will respond as soon as reasonably practicable and in accordance with the Act.

8. Links to Other Websites

Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of those sites. We strongly advise you to review the Privacy Policy of every site you visit.

9. Children's Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner (OPC) in New Zealand.